apple macbook pro 2018 swollen underside

Support offered some unhelpful solutions where I would inevitably have to pay money to repair a potential product defect issue in one of their premium products. I have an that's 18 months old, and it has this potentially dangerous issue where the battery swells up like a balloon and renders the trackpad inoperable. I also think they should warn users of this model to be aware of the danger.įunny. The MacBook battery issue is a known issue - and it is one that Apple has addressed by offering to replace batteries.

One that I think should be addressed by Dell and people should know about when they google “why is my Dell touchpad coming up/stopped working?” At any point up to then it could have exploded/caught fire. It wasn’t until this time that I realized what was going on. It then continued to extrude above the surface of the case. The only warning sign I had was when my touchpad stopped working. There were no warning signs - no alerts from my laptop - no error codes. This is a legitimate problem that Dell and other users need to be aware of. It is normal for a battery to gradually degrade in performance and ability to keep a charge - not to swell up and break other components in the system and to have the potential to catch fire/explode. It wouldn’t be normal for them to suddenly swell up and explode. It would be normal for brake pads to gradually degrade and stop working. You replied to another user having this same issue saying that warranties don’t cover batteries swelling because that would be like a car manufacturer guaranteeing brake pads. It is not normal for a battery to swell at the end of its life to the point of breaking the touchpad. Good heavens you do seem to be super keen on commenting on all the battery problem posts. The advent of thin and light meant the steel shell around the cell went away - replaced by a plastic envelope unable to contain the gases that form when end of life electrodes cause the electrolyte inside to break down.Īs for the age of your system, the 9350 was replaced by the 9550 in March, 2016, so it's older than that - and the normal lifespan of a lithium battery is about 18-24 months, so. Look at what Tesla and the other automakers use in automotive applications - steel-cased cylindrical batteries - which is what notebook manufacturers used to use in every case. What I am telling you is that ALL of these batteries will swell when they're at the end of their life - look around you'll see the complaints about swollen batteries started with Macbooks (and continue to this day), perhaps not surprisingly because Apple was the first to use the prismatic, shell-less batteries in its notebooks. No, I do not work for Dell - and no, I'm not telling you or anyone else there's 'no problem' with the battery. Is Dell waiting for one of these batteries to explode and Dell should issue a recall and do the right thing - replace the 9530 batteries as they did with the 9550. Over the last 10 years I have had clients buy hundreds of thousands of dollars worth of Dell equipment because the customer service is so good. I purchased a very expensive laptop so that I wouldn’t have this kind of problem. THIS IS NOT OK DELL! - you do know about the issue. The tech told me that as it isn’t a known issue then I will have to purchase the battery myself. A quick Google search reveals thousands of similar cases. This is exactly the same issue as the which Dell has issued a battery recall for and will replace the battery at no charge.Īfter contacting Dell support India I was told that there are no known issues with the 9530 battery - it is just the 9550. My battery is swelling - displacing the touchpad.

Apple macbook pro 2018 swollen underside